Careers

HOW TO CLAIM?

In the event of a claim kindly contact us on: +255 762 616 864, or email us at claims@heritageinsurance.co.tz or visit us at the branch nearest to you.
Kindly take note of the minimum information required when reporting claims.

In the event of a motor vehicle accident, damage, or theft to your car, take the following steps to make a claim:

  • Report to us any accident, injury, loss, or damage involving your vehicle(s) as soon as possible.
  • If the vehicle is lost or damaged as a result of theft, attempted theft, or malicious damage, you must immediately make a report to Police and obtain a police report (abstract).
  • Inform us immediately when you become aware of any current or future prosecution or proceedings in connection with any event for which there may be any liability under this policy.
    You can call us on:+255 762 616 864, or by emailing us or visit us at the branch nearest to you.
  • Any correspondence relating to any incident should be sent to us immediately and unanswered. We will be entitled to take over and carry out in your name the defense or settlement of any claim. We may also prosecute in your name to recover any amounts we have paid. You will be obligated to co-operate with us on the recovery process and if you fail to do so the company will be at liberty to recover the outlay from you.
  • When you make a claim, we will be entitled to instruct and give information relating to the claim to other people such as lawyers, investigators, loss assessors, and garages and we expect you to give them all the necessary cooperation.

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Photographs of the damage
  • Loss estimate/Bill of quantities
  • Fire brigade report
  • Any other requested document

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Photographs of the damage
  • Loss estimate/Bill of quantities
  • Fire brigade report
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Police report
  • Loss estimate
  • Employment contract
  • End of employment contract
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Photographs of the damage/ break-in
  • Loss estimate
  • Incident report
  • Police report
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Police reports ie PF90,PF93 and sketch map
  • Copy of driver’s licence
  • Copy of vehicle’s registration card
  • Load in & load out forms
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Loss estimate
  • Technical report on damaged Item(s)
  • Police report (if theft happened)
  • Photograph of the damaged item(s)
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Original labor officer’s assessment form (LDI 307)
  • Form of agreement LDI 306
  • Medical report LDI329
  • Notification of accident form LDI335
  • Medical bills (if covered)
  • Sick sheet if any
  • Any other requested document

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Demand letter/ notice made by the claimant
  • Written incidence report
  • Police report if any
  • Loss estimate
  • Any other requested document
Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Parking list (s)
  • Commercial invoice(s)
  • Bill of lading
  • Delivery order
  • Assessment document
  • Release order
  • Any other requested document

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Incident report
  • Photograph of the damage
  • Technical report
  • Loss estimate
  • Certificate of registry
  • Any other requested document

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Loss estimate
  • Technical report
  • Photographs of the damage
  • Any other requested document

Minimum Claim Requirements

To make a claim, please ensure that you have the following:

  • A filled claim form
  • Incident report
  • Technical report
  • Loss estimate
  • Photographs of the damage (if its accident)
  • Police report
  • Any other requested document