Claim Notification

What to do in the event of Claim or Loss
  1. Take all reasonable steps to protect the property from further damage
  2. If a crime is involved, contact police immediately and do not disturb physical evidence
  3. Report incident to Heritage Insurance as soon as possible
  4. Begin reviewing property that is damaged and document items destroyed or missing
  5. Compile repair bills and estimates
  6. Fill these Details and submit them to us.


Note that:

Our Dedicated Claim Team will contact you  and give you the quality, personalized attention you deserve. 

Please note we aim to respond within 24 hours, but this may take a bit longer if you email us at the weekends or Public holidays.